Frequently Asked Questions
Can I order from you directly?
Yes, online or can collect from our main office in Benfleet Essex
Are your products safe for the environment?
Yes all our products are PH neutral and biodegradable safe to drop on the floor.
Can your products be put through a pressure washer?
Yes they are safe on seals and components.
Can your products be used on carbon fiber or matt finish paint?
Yes we have developed products to be safe on all surfaces.
Can I return damaged orders?
Yes please email sales@ducksmart.co.uk quoting your order number and issue with product.
Are your packaging and bottles recyclable?
Yes, our main goal is to cut down on all plastic waste.
Do you sell refills?
Yes all products can be purchased in a refill sachet simply pour in your bottle and add water to start cleaning again.
